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User Profit Report

This report helps you answer a simple but essential question: Is each person in the team generating more revenue than they cost?

Alexandra Gallisová avatar
Written by Alexandra Gallisová
Updated this week

This report helps you answer a simple but essential question: Is each person in the team generating more revenue than they cost?

The User Profit Report shows the individual profitability of users by comparing:

  • the estimated billable revenue they are expected to generate,

  • with the internal cost of their time.

You’ll also get insights into how much of their available time is utilized, and how much of that is billable. This gives you a clear picture of who’s overbooked, underused, or most profitable.


🔐 Access Permissions

Only the following roles have access to this report:

  • Managing Director

  • CFO

  • Admin

All other roles do not have access.


📊 Key Performance Indicators (top of report)

Regardless of the data source selected, the report always includes top-level indicators summarizing overall results for all listed users:

  • 💰 Revenue Estimate – How much billable income they’re expected to generate.

  • 💸 Internal Costs – Their cost to the company, based on internal hourly rate and full available capacity.

  • 📊 User Profit – The difference between the two: profit = revenue – cost.

  • 🔹 Billable utilization: How much of users' available time is planned or tracked as billable work.

To make these numbers meaningful, the report also includes info about tracked and planned hours, so you can immediately see if someone’s underutilized or overloaded.

📅 Filters and Controls

  • Date picker – Select the date range for your analysis.

  • Group by – View users grouped by team, position, month, or week.

  • Filters – Filter by individual user, team, or position.

  • Export to Excel – Export the report for further analysis or use with AI tools.

  • Column visibility – Customize your view by hiding or showing table columns as needed.

🔄 Switching Data Sources

At the top of the report, you can choose between:

  • Tracked & Allocated Hours

  • Task Budgeted Hours

Pick the one that best reflects how your team’s work is planned.


Data Source 1: Tracked and Allocated Hours

📌 When to use:

For teams that primarily plan work using Planning. Common in creative departments or dynamic production teams.

🧠 How Revenue Estimate is Calculated:

  • For past days (until yesterday): counts tracked billable hours.

  • For upcoming days (from today): counts allocated hours in Planning.

  • Both are multiplied by the project hourly rate assigned to the position the user tracks under.

  • Only billable hours are included in revenue calculation.

📻 Internal Costs Calculation:

  • Internal hourly rate of the user × full available capacity (based on daily capacity settings).

  • Does not take vacation/time off into account – assumes 100% working capacity.

📊 Table Columns:

Field

Description

User name

Name of the user

Team

Team they belong to

Position

Position assigned in user settings

Available capacity

Daily capacity × working days, minus time off

Tracked + Allocated (total)

All hours (billable + non-billable) tracked (until yesterday) + allocated (from today)

Tracked + Allocated (billable)

Only billable hours, same time logic

Tracked time

Total billable time tracked (until yesterday)

Allocated time

Planned billable hours (from today onward)

Unused hours

Available capacity – total tracked + allocated

Overtime

Hours above user’s available capacity

Revenue estimate

(Tracked past + allocated future billable hours) × position hourly rate in the project

Internal costs

Full working hours × internal hourly rate

User profit

Revenue – internal cost (also shown in %)

Utilization

(Tracked + allocated total) ÷ capacity

Billable utilization

(Tracked + allocated billable) ÷ capacity


Data Source 2: Task Budgeted Hours

📌 When to use:

For teams where work is planned mainly through budgeted hours in tasks rather than Planning.

🧠 How Revenue Estimate is Calculated:

  • Looks at the number of billable task budgeted hours assigned to the user in the selected date range.

  • Hours are evenly distributed between task start date and end date.

  • Each day gets an equal share of hours, which may spread across different months.

Important: Start and end dates in tasks are required for accurate revenue estimates.

Example: A task with 10 billable hours from June 30 – July 1 will be split as 5h for June and 5h for July.

📻 Internal Costs Calculation:

Same as in the first data source:

  • Internal hourly rate × total daily capacity of user in the selected period (based on user capacity settings).

📊 Table Columns:

Field

Description

User name

Name of the user

Team

Team they belong to

Position

Position assigned in user settings

Available capacity

Daily capacity × working days, minus time off

Task budgeted (total)

Total budgeted hours from tasks in the selected period

Task budgeted (billable)

Only billable task budgeted hours

Tracked time

Time already tracked (until yesterday)

Unused hours

Available capacity – task budgeted hours

Overtime

Task budgeted hours exceed capacity

Revenue estimate

Task budgeted billable hours × project rate

Internal costs

Full working hours × internal hourly rate

User profit

Revenue – internal cost (also shown in %)

Utilization

Task budgeted total ÷ capacity

Billable utilization

Task budgeted billable ÷ capacity

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